In some situations, like when your payment takes more than expected to be confirmed, our system may not be able to assign a key to our order automatically. In case that happens, you should see the error message below:
If you see this message while trying to complete your order, please do not worry! All you have to do is contact our customer support via Ticket. They'll be able to confirm that the payment has reached us and will help you receive your key or a refund, in case that's not possible.
To create a ticket now, please click here.