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Redeemed a key on Steam, but the game disappeared from my library

  • Updated

If you received a message that a game was removed from your Steam library, please submit a ticket to Support providing these screenshots:

  1. Notification message from Steam Support, informing about the game being removed from your account;
  2. Your Games Library where the revoked game details are visible;
  3. Your Steam account licenses and product key activations. 

Please make sure that the screenshots are fullscreen and show your computers date and time.

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